Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly, including:
- Account information (email address)
- Profile information shared during onboarding conversations
- Health and wellness goals
- Connected health data (Apple Health, with your permission)
- Conversation history with AI coaches
2. How We Use Your Information
We use your information to:
- Provide personalized wellness coaching and recommendations
- Generate and refine your wellness protocol
- Improve the Service and develop new features
- Send important updates about your account
- Process payments and manage subscriptions
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use trusted third-party services including Supabase for database hosting and Stripe for payment processing. We implement appropriate technical and organizational measures to protect your personal data.
4. AI Processing
MAXGLOW uses artificial intelligence to provide personalized coaching. Your conversations and health data are processed by AI models to generate recommendations. We use AI providers who maintain strict data handling practices.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate the platform
- AI providers for processing your coaching requests
- Payment processors for subscription management
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for optional data processing
To exercise these rights, contact us at privacy@maxglow.ai
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
MAXGLOW is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app.
10. Contact
For privacy-related questions, please contact us at privacy@maxglow.ai